Care instructions

 First Burn & Melt Pools

  • Please ensure you let your candle form a full melt pool, during the first burn. This will create a memory burn and promote even burning for the remaining duration of the candle. This means letting a wall-to-wall melt pool form across the entire diameter.
  • This will take longer for the 11oz candles. Melt pools generally form within the first 2 hours of burn time. It may vary though, due to various conditions. 


Wick Trimming


  • The standard for wick trimming is to trim your candle wick down to roughly 1/4" prior to burning your candle. This isn't isolated to soy candles and is actually the recommendation for all candles
  • To trim your wick, use a sharp pair of scissors or a wick trimmer

Signs it is time to trim your wick:

  • Any back smoke being produced while burning ( this is a rarity, but might happen)
  • If you start to see bulbous formations on your candle wick. This is referred to as wick mushrooming and results from carbon build up. 
  • If you notice any popping noises during lighting and burning, go ahead and blow out the candle. Wait until it cools the trim your wick appropriately


Additional Safety Tips

  • Please follow instructions on your candle's warning label, located on the bottom of the candle




Why has my candle yellowed?

  • Some of the fragrance oils that are used contain vanillin. Vanillin is a naturally occurring substance in vanilla bean and causes soy wax to yellow over time
  • This does not affect the quality or burning of the candle, it is just something to be aware of in case you have never seen this. It is noticeable in Waterloo Candles, because of their dye-free nature


Why is the top of my candle rough after burning?

  • This is a natural occurrence of all-natural soy candles! This is also a good tell to test if soy candles you have purchased are indeed pure soy. Companies occasionally blend waxes (soy and paraffin) to prevent this from happening.